The Best Wireless Experience
At U.S. Cellular, we focus on providing our customers the world’s best wireless experience. We have a strong lineup of cutting-edge devices, such as the iPhone 5s and iPad Air, which can help simplify and enhance your life. Our high-speed network has the highest call quality of any national carrier, and our customers throughout Nebraska and Iowa have access to 4G LTE speeds. Our customers also receive a valuable rewards program that recognizes customer loyalty. In fact, U.S. Cellular was the first cellphone provider to offer customers a points-based rewards program. Our program rewards customers for simple things, such as paying bills on-time, adding a line or referring friends and family. Points may be used for faster phone upgrades, additional lines, devices, accessories and ringtones.
Quality Customer Service
Providing a great customer experience is our top priority. U.S. Cellular’s business model, the Dynamic Organization, starts with leadership excellence, which creates passionate associates, who in turn deliver the world’s best customer service, leading to customer advocacy that produces superior business results. Leaders ensure that associates have the best training and knowledge, so they can act freely to make informed decisions on behalf of our customers. We are guided by our core values of customer focus, respect for associates, ethics, pride, empowerment, diversity and winning. Together, this model has helped us maintain one of the industry’s highest customer satisfaction and loyalty ratings.
The Right Decision For Your Family
Wireless technology is embedded in our lives. Mobile devices help us communicate with friends and family more frequently, share experiences immediately and generally enrich the quality of our relationships. Whether at home or on-the-go, U.S. Cellular provides customers the tools needed to help them create, discover, enhance and share life’s best moments with their families. We also offer a variety of services to help parents make the right wireless decisions for their families. Our Family Protector app provides parents with peace of mind to know where and how they are using their cellphone. Our Parent-Child Agreement (ChildPhoneAgreement.com) helps parents make the decision about getting their kids their first phone.
The Latest and Greatest Devices
This year alone, we not only launched Apple products but also accelerated our 4G LTE rollout in order to provide fast data speeds to nearly 90 percent of our customers. This puts us on par with our competition and was important for us as more people use data on their cellphones. Over the past couple of years, we also have launched high-profile devices at the same time as the other larger wireless carriers. Having 4G LTE speeds and the latest and greatest devices are important for our goal of providing the best wireless experience.
Giving Back
We believe in supporting the communities where we live and work. We have sponsored many community events in the Omaha metro area during the past decade. Additionally, Mike Adams, our director of business sales for Nebraska and Iowa, is on the Girls Inc. Board of Trustees. We love being a part of the Omaha community and enhancing the wireless experience for our customers throughout the metro area.
We will continue to provide value to our customers with the latest devices, a 4G LTE network throughout Nebraska and Iowa and by expanding e-commerce and enhancing the web sales experience. Our customers can count on U.S. Cellular as the wireless company who understands their values, respects them and offers a better relationship.
Visit us online to see what we can do for you!