River City Six – Lisa Jensen
Meet Lisa Jensen, salon manager for Creative Hair Design Salon & Spa (www.creativehairdesign.com).
Tell us a little about your business.
Creative Hair Design started in a little 1,200-square-foot space and has grown into a luxurious 16,000-square-foot salon and spa. It’s a place where you can indulge in lavish services, as well as enjoy the necessities. Our handpicked team of specialists continuously update their artistic and technical skills with the latest knowledge in their individual fields of expertise.
How did you get started in the business?
I worked at a Trade Secret in the mall when I was 19 years old, selling professional salon products and supporting a couple of service providers. I saw a little ad in the paper for a receptionist position and applied.
What is the biggest challenge you’ve faced professionally?
We have grown to over 90 employees in one location. To keep an operation of this size in full swing every day, I have to make sure everyone has what they need, service providers and guests alike. Whether it’s products, services, experience, or scheduling—I try to stay on top of it all.
What has been your most important achievement professionally?
I grew in the business, from being a part-time receptionist to spa coordinator, then from wedding coordinator to salon manager. I would say my biggest achievement throughout it all has been earning the trust of my coworkers!
Tell us a little about your family.
I have three children. My oldest daughter Brooke is now 23 (she was six months old when I started at the salon). She played soccer in college and completed her bachelor’s degree in psychology. My son Cole is a senior in high school. He’ll be attending Xavier University in the fall to play soccer and study physical therapy. My youngest daughter Hope is a sophomore in high school and plays soccer as well.
What is your favorite thing to do on a day off?
I enjoy going to my kids’ sporting events, going to the gym, and having a drink with friends.
Who inspires you?
Relationships inspire me. I love learning what makes people tick and hearing their stories. John Mangiameli, owner of Creative Hair Design, also inspires me. He encourages me to be better today than I was yesterday, to not let things get to me, and to keep my head up and keep moving forward.
What is your favorite quote or the best piece of advice you’ve ever received?
“You are always one choice away from changing your life…choose wisely.”
If you could choose only one descriptive word to be remembered as, what would it be?
If you could choose any other profession to be successful in, what would it be?
Motivational speaker or life coach.
What is your favorite book or the last good book you read?
Girl, Wash your Face by Rachel Hollis. I love the message!
What is your favorite movie?
What is your favorite TV show?
What is your favorite local restaurant?
Jaipur Brewing Company.
If you could have dinner with one famous person from the past or present, who would it be?
Anthony Robbins. I would totally sponge everything he said.
If our readers would like to contact you, how should they do so?