River City Six – Doug Neill
Meet Doug Neill, owner of Top Spot Cleaning & Solutions Too (TopSpotCleaning.com).
Tell us a little about your business.
Top Spot Cleaning & Solutions Too is a facility maintenance company that started out as a professional floor and carpet care cleaning service. While we usually promote carpet and floor care to residential and commercial properties, amid the Covid-19 outbreak, we are heavily promoting the Solutions Too side of the business, which is the inventory division of the company. The names to remember are Benefect, Chlorline Dioxide, and Simix. Each of these disinfecting and sanitizing solutions have tremendous benefits. I’m especially passionate about educating people on Chlorine Dioxide (CLO2). It sounds scary because of the chemical name, but it is a very versatile and effective decontaminating product. Not only is it completely safe to use, it is odorless. The CLO2 helps destroy bacteria, viruses, and some types of parasites that can make people sick. Right now, we are offering a special $50 package for businesses which includes three gallons of CLO2 and SIMIX, a high-Ph sanitizing product used to remove the top layers of biofilm.
How did you get started in the business?
I have a long background in cleaning. I started at the age of 19 with a Service Master franchise. I was a part of building it from the ground up. In 1996, I founded A-Cross Time Cleaning. I eventually sold the company to pursue other interests and didn’t plan on getting back into the cleaning business, but I ended up missing it. So, in 2014, I started Top Spot Cleaning. My previous customers were very happy to hear I was back in the game.
What is the biggest challenge you’ve faced professionally?
Being 100% honest in everything I do despite the common temptation business owners have to be anything less.
What has been your most important achievement professionally?
The customers who have stuck with me throughout all my years in this industry. It tells me I’m doing something right.
Tell us a little about your family.
My wife and I have two kids and four grandkids. They all live in the area.
What is your favorite thing to do on a day off?
What is your favorite quote or the best piece of advice you’ve ever received?
“It’s not time yet.” These are words that Morgan Freeman said in one of my favorite movies, Evan Almighty, and they struck me. It’s important to be patient and wait for the timing to be right.
If you could choose only one descriptive word to be remembered as, what would it be?
If you could choose any other profession to be successful in, what would it be?
Insurance. It’s a profession that adds security to people’s life.
What local nonprofit organization(s) are you passionate about or involved with, and are there any special reasons why?
Bridges to Hope. I worked closely with Pastor Bud to get the organization started. Through generous donations, we are able to provide services, clothing, household items, and other essentials to men and women who have been released from incarceration. By doing so, we help ensure a peaceful and safe transition back into society.
What is your favorite book or the last good book you read?
Sam Houston and the Alamo Avengers by Brian Kilmeade.
If you could have dinner with one famous person from the past or present, who would it be?
If our readers would like to contact you, how should they do so?