Steve Grow, an American Family Insurance agent in Omaha, has been recognized for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification. Grow joins other American Family agents who have demonstrated the highest level of commitment to outstanding customer service. Grow has been an agent for American Family since June 2005. His office is located at 168th & Q Street in Omaha.
The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience certification. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family agent. Only agencies that perform in the top 20 percent of all insurance agencies nationwide, based on customer satisfaction surveys, are eligible to become American Star Excellence in Customer Experience certified.
Based in Madison, Wis., American Family Insurance offers auto, homeowners, life, health, commercial and farm/ranch insurance in 19 states. American Family is the nation’s third largest mutual property/casualty insurance company and 14th largest property/casualty insurance group.
For more information about American Family Insurance, please contact Steve Grow at (402) 934-2244 or visit http://insurance-agency.amfam.com/NE/steve-grow/.