Bishop Business Earns Diamond-Level Service Excellence Award for 2nd Consecutive Year

Bishop Business (www.bbec.com) recently announced that the company has earned the Diamond-Level Service Excellence Award from BEI Services for the second year in a row. Bishop Business ranked 6th of 190 dealers in the nation surveyed. All of the company’s technicians received awards as the top in the nation as well.

BEI Services is the only company that provides national machine and service performance rankings based on metrics and rigorous data audits. “The BEI award is the most credible in our industry. To win awards from this organization, for our performance overall and for every one of our technicians, is validation that we live our mission every day to keep our customers so satisfied that they wouldn’t think of going anywhere else,” said Dave Bishop, President and CEO.

James Driscoll, Vice President of Customer Service added, “This is not a popularity contest by any means. The award is based on data and the proof of performance our customers can count on. Every day we commit ourselves to providing outstanding service to our valued customers. The BEI awards are based on the data that supports this commitment.”

The awards affirm that Bishop Business was evaluated and proven to outperform other dealerships nationally in key areas relating directly to quality customer service, including first call effectiveness, parts on hand, and average copies between visits.

The Omaha office can be reached at (402) 537-8000 or www.bbec.com.