Scantron Technology Solutions
“It’s like getting the equivalent of a large company’s IT team, but for much less than the cost of a full-time employee!”
Give us a brief synopsis of what your company does.
Scantron Technology Solutions provides a suite of managed IT services, available in various packages and à la carte. Services include general managed IT services and consultation, managed security, managed print, escalated helpdesk, endpoint protection, and managed hardware, including our new Device-as-a-Service model. We have a nationwide team of expert field service technicians ready to help businesses and institutions of any size.
How long have you been in Omaha?
More than 35 years!
Who are the owners/important executives?
- Kim Larsen, VP Managed IT Solutions
- Brian Janning, VP Operations, Field Service
- Vern Kathol, VP Hardware and Managed Print
- Mark McGuire, VP Small and Medium Business Solution
- Ron Underwood, VP Enterprise Solutions
What do you think makes you different from other companies similar to yours?
Our local presence is supported by a nationwide team. Other providers with smaller teams may not be able to support you if your local tech is ill or on vacation. Our team is large enough to ensure you have complete, reliable coverage no matter where you are.
What do you like about doing business in Omaha?
We love that Omaha has a well-educated population that’s willing to work hard at what they do, just like us. The community believes in the same values we cherish: keeping your word, achieving more as a team, staying until the job is done, ensuring equal opportunities, and learning as a lifelong pursuit.
What changes have you seen in the industry and your company in the past few years?
IT service is always growing and changing. Particularly in cybersecurity, the bad guys never sit still so neither can we. In addition, more organizations are getting tired of the never-ending upgrade cycle, so we’re expanding our hardware support with Device-as-a-Service—a solution that helps you keep your equipment up to date without the burden of huge capital expenses.
What is one of the biggest challenges that your company has faced?
Candidly, awareness of our extensive Omaha presence, both as an employer and as a provider. Scantron Technology Solutions has two offices in Omaha, one of them for decades.
What has been your most important achievement as a business?
Our growth and transition from “an arm of Scantron that provides scanner services and support” to a full-service, nationwide providers with local technicians and depots across the country.
What is the most unique or interesting thing about your business that most people don’t know?
That we’re more than the #2 pencil forms they remember from school. While we’re proud of our roots, we’ve grown so much bigger. We provide online assessment products, analytics engines, survey software, and consulting, and of course, a wide array of high-technology solutions for the 21st century and beyond.
What is one goal for your business that you have yet to accomplish?
Extending awareness of our solutions in the Omaha-Lincoln area to match the household-name recognition that our scanners and forms enjoy.