Steve Grow, an American Family Insurance agent in Omaha, has been recognized for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification.  Additionally, the Steve Grow Agency, Inc. has qualified for this award the past three years.  The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience certification. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family agent. Only agencies that perform in the top 20 percent of all insurance agencies nationwide, based on customer satisfaction surveys, are eligible to become American Star Excellence in Customer Experience certified.

Based in Madison, Wis., American Family Insurance offers auto, homeowners, life, health, commercial and farm/ranch insurance in 19 states.  American Family is the nation’s third-largest mutual property/casualty insurance company and 14th-largest property/casualty insurance group. Steve Grow has been an agent for American Family since June of 2005. His office is located at 16855 Q St (168th & Q St).

For more information about American Family Insurance, please contact Steve at (402) 934-2244 or by email at