CenterPointe Walk-in Crises Double, Hotline Calls Increase 42% in Wake of COVID

While CenterPointe ( recognizes that COVID has clearly had negative effects on people’s physical health, their main focus has turned to the more pervasive and the devastating repercussions it is having on the community’s mental health. Calls to CenterPointe’s crisis hotline have increased 42% since March, and walk-ins to the clinic have doubled. On a national level, research indicates that the number of individuals reporting anxiety have increased an alarming 279% and those who are experiencing depression have increased 188% since April.

If you are in need of mental-health or substance-abuse services or know somebody who is, CenterPointe’s crisis line is available 24/7 at (402) 475-6695. The organization’s new outpatient clinic in Lincoln is open to walk-ins without an appointment on Mondays, Wednesdays, and Fridays from 8 a.m. to 5 p.m., on Tuesdays and Thursdays from 8 a.m. to 7:30 p.m., and on Saturday from 9 a.m. to 1 p.m. The organization’s Lincoln location officially began operating as a Certified Community Behavioral Health Center on August 1 and is looking to establish outpatient services at its Omaha location soon.

CenterPointe provides treatment, rehabilitation, housing, and crisis services for people experiencing mental-health and substance-use disorders. Their goal is to address mental-health and addiction-recovery needs, in concert with primary care, to support whole-body-and-mind health in the journey toward overall well-being. For more information, visit or call (402) 475-5161.