Cox Communications Offers Disaster Relief Plan for Omaha Flooding Victims

Due to the extensive flooding and its impact to homes and businesses in the greater Omaha metropolitan area, Cox Communications (www.cox.com) is implementing its Disaster Relief Plan to impacted Nebraska and Iowa residential and business customers who would like to temporarily suspend their services.

“We understand how important television, Internet, home automation and telephone services are to our customers as they are a primary tool for receiving information and connecting with friends and family,” said Lynne Sangimino, market vice president for Cox Communications. “Instating the Disaster Relief Plan is an important tool to support our neighbors and customers as they work to assess the condition of their homes or businesses.”

The Disaster Relief Plan allows residential customers to keep their existing account, email address, and phone number at no charge for up to six months. This will allow customers to check email or voicemail from a computer or phone outside their home. Customers should call (402) 933-3000 and select option #4 to activate the plan. Displaced customers who would simply like to transfer their existing services to a new location temporarily or to a new residence can do so at no charge.

Additional information is available at www.cox.com. Customers can also text a representative by typing HELP to 269898 on their mobile phone or visiting www.cox.com/chat for support any time. A full listing of Cox Solutions Store locations is available at www.cox.com/retail. Cox Business customers who need to move services to a temporary location or require a temporary suspension of services can contact the Cox Business team at (402) 934-6000.