Over the past 20 years, the Better Business Bureau (BBB®, BBB.org) headquartered in Omaha has been one of the fastest growing Bureaus in the international system. This month, it became the fourth largest bureau in North America when it added the Kansas City market to its service area. “This is a historic moment for our organization and we are incredibly proud to meet it with the service-first mindset that we’ve relied upon for decades,” said BBB President & CEO Jim Hegarty. “We are certain this additional expansion into Kansas City will strengthen the connection businesses and consumers have with BBB. I’m incredibly proud of the aligned vison the boards of both organizations were able to unify on, and for their dedicated service in getting this consolidation approved and finalized.”
With this expansion, BBB Midwest Plains will provide services to nearly 12,000 Accredited Businesses and millions of consumers across a five-state territory. In tandem with this growth, the organization has adjusted its operations to maximize support and streamline opportunities for businesses and consumers alike. Hegarty, who formerly oversaw Better Business Bureau Serving Nebraska, South Dakota, Kansas Plains and Southwest Iowa, continues as President and CEO of the combined operation. The new organization will have its headquarters in Omaha and a regional office in the Kansas City area, in addition to its current offices in Lincoln and Sioux Falls, SD.
BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. BBB services to consumers are free. Visit BBB.org for more information.