Modern Concepts Tile – Your Custom Tile & Design Experts
Established in 2003, Modern Concepts Tile is a local tile contractor specializing in custom design projects. Modern Concepts Tile is owned and operated by experienced trade professionals Danny Reynolds and Mike Prendergast.
Give us a brief synopsis of what your company does. We perform custom tile work for residential and commercial spaces and use, working with property owners, tenants, home builders, and contractors.
How long have you been in Omaha? Since 2003 – we’re coming up on our 15th anniversary!
What do you think makes you different from other companies similar to yours? Attention to detail. There are a lot of things that we do that other tile setters don’t, some of which might not be noticeable but will make the finished product last longer, look better, etc. We’ll take the one or two extra steps to ensure the quality and integrity of our work, because oftentimes with custom tile jobs it’s the little things that can really make a big difference.
What do you like about doing business in Omaha? We get to work with a wide variety of customers, and do a lot of unique projects that allow us to apply our skills and creativity. There’s a lot of opportunity for work here, and people value what we have to offer. We find that people here are willing to spend the money on a nicer product like tile, and we get to do the type of work that we like to do with the variety of custom projects that come our way.
What was the biggest turning point in your business? Making the decision to team up and start our journey running the business together as co-owners of Modern Concept Tile, which happened about six years ago. A lot of people say it’s not a good idea to mix work and family, but it’s been great for us.
What changes have you seen in the industry and your company in the past few years? To meet the demand for our services, we’ve grown quite a bit. Most recently, we opened a shop at 67th & Grover, which now serves as our office, storage, and staging point for our jobs in the area. We’ve also expanded our reach and taken on more projects outside of Omaha, including Ashland, Woodcliff, Ft. Calhoun, Blair, Council Bluffs, Bellevue, Nebraska City.
What do you see happening with the business in the next five years? Our referral business is strong, so we expect to keep growing. We’ll continue to take on custom projects that challenge us and allow us to be creative. With the evolution of the materials and techniques in our industry, everything just keeps getting better and better and there’s always something new on the horizon, which we expect to continue. Faux finishes, glass, metal, stone, etc. – we’re always looking to try something innovative!
What is one of the biggest challenges that your company has faced? It’s been hard to find good, quality employees to support the growth of the company. We are very particular about how we perform our jobs, so it’s been a challenge to find the right people who we can trust and who live up to our standards. From what I’ve heard it’s a challenge shared by many in the trades. Ideally we’d like to add experienced tradespeople to the team, but we’re also open to training someone who has the characteristics we’re looking for and has the willingness to learn. If you’re out there, we’d love to talk.
What has been your most important achievement as a business? Our reputation, which is a testament to the pride we take in the work we do. Word of mouth referrals are a major source of business for us, and the fact that our customers speak so highly of us and the people who contact us already trust us to deliver exceptional work are the best kind of achievements in our book.
What is something about your business that most people wouldn’t know unless they had the opportunity to work with you? We’re creatives at heart, but are also able to take direction well and have no problem with getting along with anyone else on the job. We pride ourselves on being easy to work with regardless of the circumstances.
What is one goal for your business that you have yet to accomplish? As they say in our industry, to “get off our knees.” Our ultimate goal is to build a great team so that we have a support system in place that will allow us to play more of a project management role.