River City Six: Mickaela Milby
Established in 1992, Headsetters™ (www.headsetters.com) is a full-service national provider of wireless, Bluetooth and corded headsets. Mickaela Milby is a National Account Manager at Headsetters™.
Tell us a little about your business.
Here at Headsetters we specialize in corded, wireless and Bluetooth headsets for desk phones, cell phones and your computer. We carry all the major manufacturers including Plantronics, Jabra and VXi. We also have all the accessories as well as a repair shop. There are so many options out there for your communication needs, and we are the experts so you don’t have to be!
How did you get started in the business?
Over the years, most of the positions I have held have focused around sales and customer service so it was a natural transition into my new position with Headsetters.
Tell us a little about your family.
I have three young boys, Ethan, Soren, and Charles. They are 9, 5, and 4 respectively so my life at home revolves around superheroes and Legos.
What do you see as one of the biggest turning points in your life?
Right after I graduated from college, I took a risk and moved from the Des Moines area to Omaha. I knew exactly one person in the state of Nebraska at that time, and I left my support network from college and moved even further away from my family. Since taking that risk, I have met the people that have had the biggest impact on my life.
What is your favorite thing to do on a day off?
If there is a music event, you will find me there! I am a total audiophile. My boys have a very broad taste in music thanks to my obsession. We also spend time hiking and enjoy being outdoors when the weather permits. When I am spending a quiet day at home, you will find me curled up with a blanket and a book.
What is the most unique or interesting thing about you that most people probably don’t know?
I am a classically trained musician on three instruments, the flute, the piano, and the cello.
What are you the most proud of?
That’s easy, my family! Like most mothers, I am more than happy to tell you how wonderful my kids are, but in all seriousness, they are the best part of my life.
If you could choose only one descriptive word to be remembered as, what would it be?
Resilient, both strong and flexible.
If you had a theme song, what would it be?
Feathers by A Perfect Circle.
What is your greatest talent that you don’t utilize in your daily work life?
My training in tennis. I spent over 15 years of my life training as an open amateur and teaching clinics.
If you could choose any other profession to be successful in, what would it be?
I would love to be a pathologist. The world of microbiology is something that I find particularly fascinating.
What local non-profit organization(s) are you passionate about or involved with, and are there any special reasons why?
Most recently, I have volunteered with Muddy Paws Second Chance Rescue. I love this organization because they are centered around finding the best fit for the humans and the animals.
If you could have dinner with one famous person from the past or present, who would it be?
Robin Williams. Beyond the entertainment he would offer, I think he would have had the capacity to share some pretty profound wisdom on life.