Cox Solutions Stores Offer Unique Retail Experience 

Browse. Interact. Learn. Play. Explore. 

While those aren’t necessarily the first words that come to mind when you think of Cox Communications, the company’s recent changes to its retail strategy may change that perception. 

Today, when a Cox customer steps foot inside one of its newly opened or recently remodeled stores, they are treated to a unique, interactive experience. The retail centers, which are more accurately referred to as solutions stores, are strategically located throughout the Omaha metro area. 

“What’s unique about our solutions stores is that they are about more than selling products or giving customers a place to pay their bill,” said Cox Senior VP and General Manager David Blau. “Our new stores offer an inviting environment where consumers can have an interactive and true learning experience like no other.”

One of the most unique features of Cox’s solutions stores is personalized concierge service from the moment a customer walks through the door. Each customer is greeted by a friendly concierge who enters their name into a cuing system, takes any equipment they may have and gets them to the appropriate sales associate or educator for assistance.